We have accumulated extensive experience based on the design and supply of thousands of digital products across a variety of market sectors. It is this experience that enables our team to fully assess customer needs and address their requirements and challenges in a professional and timely manner.
Management tools and processes including Prince 2 methodology enable us to have a defined organisational structure across our teams, with an emphasis on dividing any project into manageable and controllable component parts. We have established a reputation for a “right first time" delivery approach, which has seen us work on simultaneous solution roll-outs across hundreds of locations, sometimes incorporating demanding time-frames.
Projects are addressed by adopting the following approach:
1. Project assessment and profiling
Under this scoping and planning phase, our project lead management meet with and map the roles, expectations, time-frames and logistics with all parties who are either directly engaged with the project, or affected by it. This important stage ensures open, documented communication and a clear road map for the future of the project.
2. Site reviews and surveys
Whilst our Buckinghamshire based technology build, configuration and test capabilities ready solutions for deployment, it is crucial that we have a full understanding of the specific environments where final installation would take place.
Site visits are therefore a central requirement in order to survey and consolidate all details on access, infrastructure, networks, positioning, mounting, fixing and related areas.
3. Strict quality standards adherence
As appropriate, we implement according to important quality standards such as ISO 9001 : 2015 as tools that shape our delivery processes and accompanying documentation.
In order to further ensure our standards are fully maintained, we undertake post installation surveys as the final validation of our quality as well as post project reviews.
4. Workflow management documentation
Whether at the pre or full installation stage, supporting documentation ensures a full audit trail of activities. This guarantees that all those engaged from commencement through to the final post project review, fully understands their own role, supported by a range of reports which are available both internally and for the client.
We would welcome the opportunity to talk through our approach and processes at any time for a fuller exploration of how we can bring a project to full implementation and success.