Melford's range of services
Melford Technologies has a market wide reputation for digital innovation as well as a deep understanding of consumers, staff and users of technology. Our mission is to drive productivity, increase customer satisfaction and enhance the experience of all users, through the innovative solutions we deliver.
Our design, development and manufacture of the acclaimed Melford rugged monitors and extended products is an example of how we continue to innovate, increase functionality, drive down costs and bring exceptional digital technology to a wide variety of market sectors.
Leading companies such as Royal National Lifeboat Institution, Northrop Grumman Sperry Marine and Network Rail have relied upon Melford Technologies consultants to help shape their strategy and then to implement the right solution across countries worldwide.
Our specialist insights assist our customers to deliver results and optimise the customer and staff experience. With more than 45 years experience in the design, development and deployment of digital technologies, Melford provides focused consultancy to help customers in their strategic and operational technology journey.
Melford has accumulated extensive experience based on the design and supply of thousands of digital products across a variety of markets sectors. It is this experience that enables our staff to fully assess customer requirements and address their requirements and challenges in a professional and timely manner.
Management tools and processes including Prince 2 methodology enable us to have a defined organisational structure across our teams, with an emphasis on dividing any project into manageable and controllable component stages. We have established a reputation for a “right first time" delivery approach, which has seen us work on simultaneous solution roll-outs across hundreds of locations, sometimes incorporating demanding time-frames.
For many environments, Melford's customers need assistance in the logistics and deployment of local, regional, national and international digital solutions for their own enterprise.
Many of Melford's customers call upon our extensive project management skills supported by our quality guarantee and ISO 9001:2015 certification with professional managed support services.
Melford provide expertise under the following teams:
Innovation, warehousing, logistics and stock management, configuration, integration and site installation.
Melford has a strong, dedicated and flexible team within its professional manufacturing division. The ability to work rotational shifts as workload demands means a flexible and agile capacity delivering digital products guaranteeing lead times are accurately delivered and ultimately installed on time.
As the hub of the business, manufacturing is in close contact with all other departments ensuring that there is a company wide understanding of requirements as well as dictating the current and available forecast throughput. ...more
Melford offer a managed service provider (MSP) solution to its customers. Melford manages our client’s IT infrastructure as well as end-user systems, typically on a proactive basis.
Melford provide a subscription service and is supported by a service level agreement (SLA) and is generally delivered remotely although we also have the capability to dispatch nationwide experienced brand ambassadors engineering resource to breakfix the problem after help desk support has diagnosed accordingly.